Contact us
If you want some pricing details, let’s get you a quote
If you have any other request, please use WhatsApp or the form below.
You can also check our FAQ
We endeavour to answer all enquiries within 24 hours.
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Frequently Asked Questions
You may find answers to your questions here, alternatively just send us a message!
What is your flexible pick up and drop off system?
We offer a very flexible process accessible 24/7 where you can unlock the camper and self check-in and check-out via an online form.
No time doing boring paperwork means more time travelling!
Don’t worry, assistance is available should you need some.
Can I pick up and drop off the vehicle in different locations?
Absolutely, either way between Auckland and Christchurch. A one way fee applies.
Contact us for more details.
Can you help with Ferry crossings?
Yes. Actually we suggest you to book your Cook Strait crossing through us to get access to more flexible ferry tickets at a great price.
Simply contact us for more details and pricing.
Are insurance and roadside assistance included?
We offer 2 types of insurance packages: “Risk Taker” and “Peace of Mind”. Go to the insurance page for more details.
Roadside assistance is included regardless of the selected insurance level.
Do you hold a bond?
If you selected the "Risk Taker" insurance package, then yes we do hold a bond/deposit in case of accidental damage.
Although with the "Peace of Mind" package you can reduce your liability amount. Click here for more details
What is the cancellation policy?
In the unfortunate event that you need to cancel your reservation, the following cancellation policy applies:
More than 30 days - No fee applicable
30 to 22 days - 25% of total hire
7 to 21 days from pickup: 50% of total hire
less than 7 days from pickup - 75% of total hire
less than 3 days from pickup - 100% of total hire
How do I pay for my booking?
Full payment is due 30 days before booking start date. For bookings made more than 30 days out from the start of the booking, we require a 20% deposit.
All payments can be made online via credit/debit card, a 3% card processing fee applies. Alternatively, payments can also be made via bank transfer in NZD to our New Zealand bank account (ask us for more details).
Dependent on the insurance option you select and at the time of vehicle collection, you will need to have sufficient funds on your card for the bond. The Funds will be frozen for the entire duration of your trip and will be released on return of the campervan. This isn't actually a transaction and will only show as “pending” on your account.
What do I need to bring?
Not much apart from bath towels.
We provide you with all the bedding and linen as well as the kitchen items (Pot, pan, kettle, dinnerware, accessories…)