Contact us
If you want some pricing details, let’s get you a quote.
If you're planning your road trip or need extra details before you book, drop your message into the form below.
Our Waka Campa team is always happy to help. We reply to every enquiry within 24 hours.
You can also check our FAQ for instant answers.
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Frequently Asked Questions
You may find answers to your questions here, alternatively just send us a message!
What is your flexible pick up and drop off system?
We have a 24/7 self pick-up and drop-off system that you can access through our App. This allows you to complete your campervan collection and return process.
Through the App, you’ll receive step-by-step instructions, access details, helpful guides, and contact information to get you on the road quickly and confidently. It’s designed to give you greater flexibility, reduce waiting time, and make your travel experience as smooth as possible.
Can I pick up and drop off the vehicle in different locations?
Absolutely, either way between Auckland, Christchurch, and Queenstown. A one way fee applies.
Contact us for more details.
Can you help with Ferry crossings?
Yes. Actually we suggest you to book your Cook Strait crossing through us to get access to more flexible ferry tickets at a great price.
Simply contact us for more details and pricing.
Are insurance and roadside assistance included?
We offer 2 types of insurance packages: “Risk Taker” and “Peace of Mind”. Go to the insurance page for more details.
Roadside assistance is included regardless of the selected insurance level.
Do you hold a bond?
If your booking does not include our Peace of Mind Insurance, a bond/deposit will be required, and the booking will be classified as a “Risk Taker” booking.
Click here for more details
What is the cancellation policy?
In the unfortunate event that you need to cancel your reservation, the following cancellation policy applies:
* More than 30 days → No fee applicable
* 30 to 22 days → 25% of total hire
* 7 to 21 days from pickup → 50% of total hire
* Less than 7 days from pickup → 75% of total hire
* Less than 3 days from pickup → 100% of total hire
How do I pay for my booking?
Full payment needs be settled 40 days before the pick-up date. For bookings made more than 30 days out from the start of the booking, we require a 20% deposit.
All payments can be made online via credit/debit card, and a 3.7% card processing fee applies. Alternatively, payments can be settled via bank transfer in NZD to our New Zealand bank account. We also accept Wise payments using our Wise payment link.
Dependent on the insurance option you select and at the time of vehicle collection, you will need to have sufficient funds on your card for the bond. The Funds will be frozen for the entire duration of your trip and will be released on return of the campervan. This isn't actually a transaction and will only show as “pending” on your account.
What do I need to bring?
Not much apart from bath towels.
We provide you with all the bedding and linen as well as the kitchen items (Pot, pan, kettle, dinnerware, accessories…)